For decades, owners and guests of Club Tahoe Resort have returned to enjoy a relaxing, resort-like experience in one of the most beautiful beach towns in the country. Here are a few reviews from our guests.
Nov 13, 2025
Nov 6, 2025
Just needs updates, been the same since built. Guest shower is awfully small for adults.
replied on Nov 11, 2025:
Hi John,
Thank you for sharing your feedback. We understand your concerns regarding updates and the guest shower size and appreciate your honest observations. Your comments help us identify areas where we can improve for future stays.
– Club Tahoe Resort
Thank you for sharing your feedback. We understand your concerns regarding updates and the guest shower size and appreciate your honest observations. Your comments help us identify areas where we can improve for future stays.
– Club Tahoe Resort
Oct 27, 2025
replied on Oct 30, 2025:
Hi Glenn,
Thank you for the five-star rating. We’re happy to know you enjoyed your stay at Club Tahoe Resort and appreciate you taking a moment to share your feedback. We hope to welcome you back again soon.
Thank you for the five-star rating. We’re happy to know you enjoyed your stay at Club Tahoe Resort and appreciate you taking a moment to share your feedback. We hope to welcome you back again soon.
Sep 22, 2025
We had books a room through Priceline months ago. I called Club Tahoe the week before to confirm and even got a confirmation from Priceline the day of. When we got to Club Tahoe they said they are not honoring the reservation because of new ownership and current lawsuits. They refused to do anything. What a shole.
replied on Sep 23, 2025:
Hello Chris,
We sincerely apologize for the experience you had at Club Tahoe Resort. We understand how frustrating it must have been to arrive with a confirmed reservation and not have it honored. Your feedback is important, and we will share it with our team to help prevent situations like this in the future.
If you would like to discuss this matter further, please contact Member Services at 844.472.7744. Thank you for sharing your feedback, and we hope to have the opportunity to provide a better experience in the future.
– Club Tahoe Resort
We sincerely apologize for the experience you had at Club Tahoe Resort. We understand how frustrating it must have been to arrive with a confirmed reservation and not have it honored. Your feedback is important, and we will share it with our team to help prevent situations like this in the future.
If you would like to discuss this matter further, please contact Member Services at 844.472.7744. Thank you for sharing your feedback, and we hope to have the opportunity to provide a better experience in the future.
– Club Tahoe Resort
Sep 9, 2025
Same here, had a payed reservation for months, show up 7 pm, reception closed, annoying lady on the phone tells us they had cancelled the reservation 3 months ago and it‘s our problem that we ”weren’t notified”. Worst service ever. Cannot recommend staying here at all if you want to enjoy your vacation. Avoid 100%
replied on Sep 16, 2025:
Hi Le Ro,
We’re very sorry to hear about the frustration you experienced with your reservation at Club Tahoe. That is not the level of service we want anyone to encounter. Please contact our Member Services team directly at 702-978-4223 so we can review your reservation and assist you further.
Club Tahoe Resort
We’re very sorry to hear about the frustration you experienced with your reservation at Club Tahoe. That is not the level of service we want anyone to encounter. Please contact our Member Services team directly at 702-978-4223 so we can review your reservation and assist you further.
Club Tahoe Resort
Aug 28, 2025
After a 10 hour drive we arrived to check in. NO KEY was in the lock box and NO ONE was available to check us in! After waiting several hours (past midnight) we finally got in touch with a rude manager, named Kathy Winter, who told us that nobody was on site to help us and that we should go to RENO and get a room (and we would be reimbursed). We finally got to Reno at 2:00am. After sending a receipt to Ms. Winter (several times) and calling more than a half dozen times, we were never reimbursed (this manager has been avoiding us and rude on every call) and the visit to Club Tahoe was a TOTAL FIASCO!! Avoid Club Tahoe at all costs!
Aug 24, 2025
Wie einige hier haben wir die extrem schlechte Erfahrung gemacht, unfassbar unfreundlich an der Rezeption abgewiesen worden zu sein. Ich habe noch nie solch ein Verhalten im Service erlebt. Unsere monatelang getätigte Buchung war vom Hotel storniert worden. Auf die Frage, ob dies ein Scherz sei, wurde uns gedroht und wir das Grundstück verlassen sollten. Wir sind im Nachhinein sehr froh, nicht dort gelandet zu sein, wenn man als Gast wie Müll behandelt wird und sind zum Glück noch sehr gut in South Lake Tahoe untergekommen und wurden sogar mit einem Lächeln empfangen. Manche haben eben Ahnung von dem was Sie tun. An den Club Tahoe: Sparen sie sich die Floskeln wie bei den anderen Benutzern, daß sie die Vorkommnisse bedauern und ihr Verhalten ändern. Wir durften feststellen, dass dies nicht der Fall ist.
replied on Aug 25, 2025:
Thank you for your rating, Luisa. We’re sorry to hear that your experience at Club Tahoe Resort did not meet your expectations. We’d greatly appreciate any feedback you can share so we can improve and provide a better stay for our guests in the future.
Aug 24, 2025
Beautiful cabin in the woods
replied on Aug 25, 2025:
Thank you for sharing your review, Juli. We’re glad you enjoyed the beauty of our cabin setting in the woods. We always aim to provide a five-star experience, so if there’s anything we could have done to make your stay even better, we’d love to hear your thoughts. We look forward to welcoming you back to Club Tahoe Resort on your next visit to Incline Village.
Aug 19, 2025
À fuir absolument. Cet établissement est une arnaque. Nuits validées et payées sur booking depuis des mois. Nous arrivons après 8h de route, la personne agressive à l’accueil nous dit tout de suite que si nous avons réservé sur booking nous pouvons faire demi tour car aucune réservation. Établissement lamentable avec aucune empathie. Nous nous sommes retrouvés dehors avec nos enfants et obligés de prendre un logement de dernière minute.
replied on Aug 21, 2025:
onjour Anne Laure, nous sommes sincèrement désolés pour votre expérience au Club Tahoe Resort. Ce n’est certainement pas le service que nous souhaitons offrir. Nous vous invitons à nous contacter directement afin que nous puissions examiner votre réservation et comprendre ce qui s’est passé. Votre retour est très important et nous aidera à améliorer nos services.
Hello Anne Laure, we are truly sorry for your experience at Club Tahoe Resort. This is not the level of service we aim to provide. We encourage you to contact us directly so we can review your reservation and understand what occurred. Your feedback is very important and will help us improve our services.
Hello Anne Laure, we are truly sorry for your experience at Club Tahoe Resort. This is not the level of service we aim to provide. We encourage you to contact us directly so we can review your reservation and understand what occurred. Your feedback is very important and will help us improve our services.